Why does the buy it now disappear in ebay

I have a question from a customer complaining that when he first looked at my auction item there was a buy-it-now price and now that someone bid on it the buy-it-now price is gone.

Does buy-it-now automatically disappear when someone places a bid or did the bidder set his maximum bid higher than the buy-it-now price? The potential buyer is annoyed thinking that I changed the auction , and I don't blame him.

What gives? The Buy It Now goes away when bidding starts. The clueless customer shouldn't be annoyed by a nomal eBay function. Tell him that he shoulda bought it when he had the chance. For auction-style listings with the Buy It Now option, you have the chance to purchase an item immediately, before bidding starts. Chris Dawson. Hey Mark, you can do that on.

Steve H. Are we going to get US style back and forth Best Offers too? Tamebay Guide. Featured in this article from the Tamebay Guide — companies that can help you grow and manage your business. Related posts. After someone bids, the Buy It Now option disappears and bidding continues until the listing ends, with the item going to the highest bidder.

Learn more about buying with the Buy It Now option. In a listing with a reserve price , Buy It Now disappears as soon as the reserve price has been met. The opening bid on an auction should be a price you are willing to sell for. Did you think that the BIN price was a reserve? It's not. BTW that unfortunate negative could have been avoided if you had sent the buyer a photo of the damage as your reason for not shipping it.

If you have a small beginning price and have had to ship for free because of small ending price, then why would you keep listing that way? The Buy It Now goes away when bidding starts. In some categories, you can offer personalization of the listed item. For personalized items, buyers have a free text field directly above the But It Now button where they can enter the information about the desired personalization. Provide information in the free form text field for your customers to tell them what you need in order to be able to personalize the item.

Keep it short and clear. You can use up to characters. Note: If you choose not to leave instructions for your buyer, an auto-text will be displayed instead. Let your buyers know you're willing to negotiate by adding Best Offer to your listing. This allows you to work out a price that's agreeable to you both on some Buy It Now listings.